Rita Leichenko
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FAQ

Frequently asked questions

Answers about online consultation, language options, payment, professional boundaries, and booking a call.

Are you a registered dietitian in Switzerland? +
No. I am a scientist and nutrition professional who is qualified to provide private consultations, develop educational materials, and deliver educational events.
Where can I verify the registration of Rita Leichenko? +
You can verify my registration with the Association for Nutrition (AfN), a professional body supporting recognised training standards and professional ethics. In the register, my full first name is listed as Marharyta. Please search for the surname "Leichenko" or registration number 49053.
Do you provide medical diets or treatment plans? +
No. My work is educational and coaching-based. It does not replace diagnosis, medical care, therapeutic diet planning, or treatment from a qualified healthcare professional.
Can you help if I have a diagnosed medical condition? +
Nutrition consulting may complement your existing care, but it should not replace advice from your doctor, registered dietitian, or another qualified professional. Please consult them before making significant dietary changes.
Are your services covered by Swiss health insurance? +
No. Services are privately paid and are not currently covered by Swiss mandatory or supplementary health insurance.
How do I book a call? +
Use the book button, or contact me via email or social media.
What happens after you book? +
  • You will receive an instant confirmation email. Please check your spam folder if you cannot find it.
  • You may be asked to complete a short intake form, where relevant.
  • You will receive a private Google Meet link for your consultation.
Am I paying before or after the session? +
Payment is made before the session. If you are unsure, you are welcome to book a discovery call or contact me by email so we can confirm whether a nutrition consultation is the right fit for you.
What payment methods do you accept? +
IBAN or bank transfer, or TWINT.
Can I cancel a consultation? +
Yes. You can cancel your consultation with at least 24 hours’ notice before the scheduled start time. If the cancellation is made less than 24 hours in advance, the session fee is non-refundable.
Do you work online? +
Yes. Online consultations are the primary format, which makes it easier to work with clients across Switzerland and abroad.
Do you work with clients outside Switzerland? +
Yes, online consultations are possible regardless of the client's location, as long as the work stays within nutrition education and coaching boundaries.
Can I book an in-person consultation? +
In-person consultations may be possible by arrangement. Please book a call or contact me via email or social media.
Do I need to install any app or software to join a Google Meet consultation? +
No. Simply click the meeting link in your confirmation email, and the consultation will open in your web browser. If you are using a smartphone or tablet, you may be prompted to download the Google Meet app.
Are online consultations data protected? +
Yes. I conduct sessions using Google Workspace services with access controls for calls and shared files. Google Workspace supports HIPAA compliance for included services such as Google Meet and Google Drive when a Business Associate Agreement is in place and the services are configured appropriately. I also handle client data in line with Swiss data protection principles.
How is my data kept confidential and secure? +
As a practitioner based in Switzerland, I handle personal data in line with the principles of the Swiss Federal Act on Data Protection (FADP), including confidentiality, data minimisation, secure storage, and restricted access to information. Client data is used exclusively for providing nutrition consultation and is stored within secure, access-controlled systems.
Can I contact you between consultations? +
Yes. You are welcome to reach out between consultations with brief questions or clarifications related to your nutrition plan.
What languages do you work in? +
English, Russian, Ukrainian.

Not sure about making an appointment? Just write to me or book a free discovery call.

Ready to discuss your goals?

Book an introductory call or get in touch via email or social media.